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Terms & Privacy

Terms of Use

These ‘Terms of Use’ comprise the terms on which you use the www.linsol.com.au
internet website.

In these Terms of Use:
Program Website refers to this website, www.linsol.com.au

Affiliates refers to any direct or indirect parent, subsidiaries, sponsors, or affiliated companies of Linsol Pty. Ltd or Artdesign by Linsol Pty Ltd Your Agreement to these Terms and Your Use of this Program Website

Your use of this Program Website, including accessing or browsing the Program Website, is deemed to be your acceptance of these Terms of Use and the Privacy Policy. Please read both of them carefully. If you do not agree and accept, without limitation or qualification, these Terms of Use, please exit the Program Website immediately and refrain from using the Program Website in the future.

You acknowledge that Linsol Pty. Ltd may conduct competitions and programs via this Program Website, and these will be governed by separate terms and conditions, which will apply to those competitions and programs in addition to these Terms of Use.

Your use of the Program Website is also subject to any other law or regulation that applies to the Program Website, the internet or the worldwide web.

The Program Website and its content are made available for your personal entertainment, information and communication only, and all content is provided for your non-commercial use. You may not distribute, modify, transmit, reuse, repost, or use the content of the Program Website for public or commercial purposes, including the text, images, audio and video without the written permission of Linsol Pty. Ltd.

The Program Website is intended for use by residents of the Commonwealth of Australia only. All of the terms and conditions found on this Program Website, including those within these Terms of Use are governed by the laws of New South Wales. By entering the Program Website you agree to submit to the exclusive jurisdiction of the New South Wales courts in the event of any dispute. If any of these Terms of Use are held to be invalid, unenforceable or illegal for any reason, the remaining Terms of Use will continue in full force.

Any personal data (for example, your name, address, telephone number or e-mail address) you transmit to the Program Website by electronic mail or by direct entry or otherwise, will be used by Linsol Pty. Ltd in accordance with the Privacy Policy. Any other communication or material you transmit to the Website, such as questions, comments, suggestions or the like, will be treated as non-confidential and non-proprietary.

Linsol Pty. Ltd reserves the right to release your private information to authorities and your internet service provider if you conduct any illegal activities or otherwise breach these Terms of Use.

Linsol Pty. Ltd may at any time revise these Terms of Use by updating this posting. You are bound by any such revisions and should therefore periodically visit this page to review the then current Terms of Use to which you are bound. You will be bound by changes even if you do not re-visit this page to re-read this notice.

BY USING THE SITE, YOU AFFIRM THAT YOU ARE BOTH A LEGAL RESIDENT OF AUSTRALIA [or NEW ZEALAND] AND YOU ARE THIRTEEN (13) YEARS OF AGE OR OLDER. YOU ALSO AFFIRM, BY ACCESSING OR USING THE SITE, THAT YOU ARE OF LEGAL AGE TO ENTER INTO THIS AGREEMENT OR, IF YOU ARE NOT, THAT YOU HAVE OBTAINED PARENTAL OR GUARDIAN CONSENT TO ENTER INTO THIS AGREEMENT.

  1. Conduct
    You agree not to engage in any activity that is disruptive or is detrimental to the operation or functioning of the Program Website.Subject to your compliance with these Terms of Use, and solely for so long as you are permitted by Linsol Pty. Ltd to access and use the Program Website, you may download and view one (1) copy of any content and software on the Program Website to which we provide you access or download, on any single computer, solely for your personal, non-commercial home use, provided that you keep intact all copyright and other proprietary notices, unless Linsol Pty. Ltd permits otherwise. Except as otherwise expressly authorised in writing in advance by Linsol Pty. Ltd, you agree not to reproduce, modify, rent, lease, loan, sell, distribute, adapt, translate, create derivative works based (whether in whole or in part) on, reverse engineer, decompile or disassemble any services or software, all or any part of the Program Website, or any materials made available through the Program Website. Certain software may be governed by an additional end user licence agreement to which you may be required to agree before using such software.You are prohibited from posting or transmitting any unlawful, threatening, defamatory, obscene, scandalous, inflammatory or profane material or any material that could constitute or encourage conduct that would be considered a criminal offence, give rise to civil liability, or otherwise violate any law. Linsol Pty. Ltd will fully cooperate with any law enforcement authorities or court order requesting or directing Linsol Pty. Ltd to disclose the identity of anyone posting any such information or materials and reserves the right to remove any such materials at any time from this Program Website.Please note that visitors to the Program Website may post messages or make statements that are inaccurate, misleading, deceptive, or offensive. To the fullest extent permitted by law, Linsol Pty. Ltd and the affiliated entities neither endorse nor are responsible for any opinion, advice, information or statements made by third parties. Without limitation, Linsol Pty. Ltd and the affiliated entities are not responsible for any information or materials made available by third parties including without limitation errors or omissions in postings or links or images embedded in messages or profiles) or results obtained by using any such information or materials.
  2. Linsol Pty. Ltd Liabilities to YouLinsol Pty. Ltd assumes no liability or responsibility for any errors or omissions in the content of the Website.Your use of and browsing in the Program Website are at your risk. To the fullest extent permitted by law, neither Linsol Pty. Ltd nor its Affiliates, nor any of its agencies, nor any other party involved in creating, producing, or delivering the Program Website, is liable for any direct, incidental, consequential, indirect, or punitive damages or losses arising out of your access to, or use of, the Program Website. You are advised that there are risks associated with activities related to the world wide web and incurred by using the internet and world wide web, and these risks arising from your use are borne by you.Linsol Pty. Ltd makes no warranty that the Program Website will meet users’ requirements, that the Program Website will be uninterrupted, timely, secure, or error free. Users understand and agree that any information or material and/or goods or services obtained through the Program Website is obtained at the user’s discretion and risk.Linsol Pty. Ltd also assumes no responsibility, and shall not be liable for, any damage to, or virus that may infect, your computer equipment or other property on account of your access to, use of browsing in the Program Website, or your downloading of any materials provided that we do not limit in any way our liability by law for death or personal injury caused by our negligence. Everything on the Program Website is provided to you “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT provided that we do not limit in any way our liability by law for death or personal injury caused by our negligence, to the extent permitted by law.The Program Website and Linsol Pty. Ltd oppose the use of unwanted and unsolicited email which deteriorates the performance and availability of the Program Website services. All forms of such email which have the effect of promoting such emails are discouraged and will be removed from the Program Website where detected. Linsol Pty. Ltd prohibits the use of another internet service to send or post unsolicited emails to drive visitors to your site through the Program Website, whether or not the messages were originated by you, or under your direction or by or under the direction of a related or unrelated third party, and may take any necessary action to stop such activity wherever detected.Linsol Pty. Ltd has not reviewed any or all of the sites linked to the Program Website and is not responsible for the content or the privacy policies of any off-site pages or any other sites linked to the Program Website. Linsol Pty. Ltd does not accept any liability or responsibility for any cookies, data or personal information collected by other linked sites accessed through this site, nor the linked sites.
  3. Your liability to
    Linsol Pty. LtdYou agree to defend, indemnify and hold harmless Linsol Pty. Ltd, its Affiliates, and any other party involved in creating, producing or delivering the Program Website, and their respective directors, officers, employees, agents, shareholders, licensors and representatives, from and against all claims, losses, costs and expenses (including without limitation attorneys’ fees) arising out of (a) your use of, or activities in connection with, the Program Website, the services, or the software; (b) any violation of these Terms of Use; or (c) any allegation that any user content that you make available or create through the Program Website, the services, or the software infringes or otherwise violates the copyright, trademark, trade secret, privacy or other intellectual property or other rights of any third party.
  4. Ownership of Content and Intellectual Property
    All trade marks are protected from commercial use by third parties. You must not use any registered or unregistered trade marks on the Program Website without either our prior written permission or the prior written permission of the relevant trade mark owner.
    You should assume that everything you see or read on the Program Website is copyrighted unless otherwise noted and may not be used except as provided in these Terms of Use or in the text on the Program Website without the written permission of Linsol Pty. Ltd. Linsol Pty. Ltd does not warrant or represent that your use of materials displayed on the Program Website will not infringe rights of third parties.
    Images of people or places displayed on the Program Website are either the property of, or used with permission by Linsol Pty. Ltd. The use of these images by you, or anyone else authorised by you, is prohibited unless specifically permitted by these Terms of Use or specific permission provided elsewhere on the Program Website. Any unauthorised use of the images may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.
    You are also advised that Linsol Pty. Ltd or its Affiliates, in their sole discretion, may choose to aggressively enforce its or its Affiliates’ intellectual property rights to the fullest extent of the law, including the seeking of criminal prosecution or to refer violators to the appropriate authorities in the relevant jurisdiction.
  5. Breach of these Terms of Use
    Linsol Pty. Ltd may, in its sole discretion, may prevent you from accessing the Program Website or remove and discard any content within the Program Website if, for any reason, including without limitation, if Linsol Pty. Ltd believes that you have violated or acted inconsistently with the letter or spirit of these Terms of Use. Linsol Pty. Ltd reserves the right to contact any authority or other relevant party and disclose any personal information and information, or take legal action, regarding your conduct at the Program Website its sole discretion.

Privacy Policy

The privacy of your personal information is afforded the highest level of importance by Linsol. We are bound by the Privacy Act 1988 (Cth) regarding the manner in which we handle your personal information and how we respond to your requests to access and correct it. This document sets out our information handling procedures and the rights and obligations that both you and we have in relation to your personal information.

How we collect your information

We primarily collect information about you through correspondence we engage in with you, for example, through application forms, telephone conversations and emails. We also collect information from sources that are publicly available such as websites, journals and phone books. Sometimes, we collect information about our customers from our sales agents and distributors who have direct contact with you on our behalf. We also make use of cookies on our website to collect personal information about the site visitors to the site including browsing habits.

Kinds of information that we hold about you

We only hold information about you if it is relevant to providing the services and products that we provide. Such information generally includes your name, contact details, type of business, payment details, account number, records of correspondence and billing documents. If you are one of our suppliers, we may collect other information about you that we feel is necessary, such as the nature of the products or services that you supply, quotes that you provide and your direct credit details.

How we hold your information

Depending on the circumstances, we may hold your information in either hardcopy or electronic form, or both.

How we use your information

We use your personal information:

  • to provide you with our products and services;
  • to administer our customer relationship with you;
  • for internal purposes such as procedural assessments, risk management, product and service reviews, staff training, accounting and billing; and to identify, and inform you of products and services that may be of interest to you.
  • If you are one of our suppliers, we may use your information to facilitate our business relationship with you, for example, to assess goods or services that you supply or to review a commercial proposal that you have put to us.

How we disclose your information

Generally, we will only use or disclose your personal information for a purpose that is related to the product or service that we are providing to you. This may include disclosures to organisations that provide us with professional advice, such as solicitors, accountants and business advisors, and to contractors to whom we out-source certain functions, such as mailing houses, electronic network administrators and debt collection agencies. However, where possible, we take contractual measures, and in all other circumstances, take all reasonable measures, with our contractors to ensure that they comply with the privacy standards set out in the Privacy Act 1988 (Cth). We may also disclose information where it is expressly permitted under the Privacy Act 1988 (Cth), for example, where it is with your consent or where we are legally required to do so, such as under a court order or taxation laws.

How we secure your information

We hold all hardcopy and electronic records of personal information in a secure manner to ensure that they are protected from unauthorised access, modification or disclosure. Our staff follow strict information handling procedures and we only permit those staff whose tasks require use of your information to access it. We delete your personal information once it is no longer needed or required to be kept by law by deleting electronic records.

Your right to lodge a complaint

If you are not satisfied with how we have handled your personal information, or want to complain that there has been a breach of an Australian Privacy Principle or any APP code which applies you are entitled to lodge a complaint with the Federal Privacy Commissioner. Information regarding how to lodge a complaint is available from the Commissioner’s website at www.oaic.gov.au or by ringing the Commissioner’s information line on 1300 363 992. However, before investigating a complaint, the Commissioner is legally required to be satisfied that you have first expressed your concern to us to afford us an opportunity to resolve the complaint directly, unless it is inappropriate for you to do so. You may lodge a complaint with our Privacy Officer either by mail at PO Box 88, Coniston NSW 2500, or by email to info@linsol.com.au. We will inform you of who will handle your complaint and you may contact our Privacy Officer to enquire about its stage of progress at any time. We will go to great lengths to ensure that your complaint is resolved to your satisfaction.

Your right of access

You may request access to your personal information at any time by sending a written request to our Privacy Officer by mail at PO Box 88, Coniston NSW 2500 or by email to info@linsol.com.au. In your request, please state how you would like to obtain access. For example, you may like to inspect our records at our premises or you may prefer to be sent a photocopy or an electronic version of your information. You do not need to provide a reason for your request. Once our Privacy Officer has verified your identity, your request will be forwarded to our information systems manager who will arrange for access to be provided to you in an appropriate manner within 14 days. We may charge a small fee for providing access if it requires a significant amount of time to locate your information or to collate or present it in an appropriate form. If your account is held in conjunction with another individual, we will provide each person named on the account with access to information held about each account holder. Our Privacy Officer will follow up your request to ensure that the level of access with which you have been provided is to your satisfaction.

In rare circumstances, and only where it is permitted under the Privacy Act 1988 (Cth), we may not be able to provide you with access to your information; for example, where it will have an unreasonable impact upon the privacy of others, where it relates to legal proceedings between us through which the information would not otherwise be available, where it would be prejudicial to negotiations we are holding with you, where we are required by law to withhold the information or where it would reveal information relating to our commercially sensitive decision making processes. If we are unable to provide you with access, we will state why this is so and consider whether the use of an intermediary would be appropriate to provide you with an explanation of your personal information.

You may correct your information

If your personal information is out-of-date or incorrect, you may inform us of this and we will correct it for you. In the unlikely event that we disagree about the accuracy of the information and are unable to change it, you may provide us with a statement indicating that you dispute its accuracy and we will associate the statement with your information in such a manner that it will be brought to the attention of each person who uses the information.

Promotional information

We would like to send you promotional information about goods and services that we believe may be of interest to you, however, we understand that you may not wish to receive such material. If so, please inform our Privacy Officer of this in writing by mail at Linsol, PO Box 88, Coniston NSW 2500 or by email to info@linsol.com.au and we’ll ensure that your name is removed from out mailing list.

Transfer of your information overseas

We will only transfer your personal information overseas if the transfer is in accordance with the Privacy Act.

We may need to change our privacy policy from time to time

Due to changing business circumstances, we may need to change our privacy policy from time to time. If we do, we will endeavour to ensure that you’re overall level of privacy protection is not diminished and will publish the changes on our website. Any actions that we have taken before the change will continue to be regulated by the privacy policy that existed before the changes were made.

Further information

We are happy to provide you with further information regarding your privacy. If you have any queries or requests in this respect, please contact our Privacy Officer either by mail at Linsol, PO Box 88, Coniston NSW 2500 or by email to info@linsol.com.au.